Privacy Policy

1. Introduction

At micha, your privacy isn't just a policy. It's the foundation of everything we build. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the micha application and related services.

2. Information We Collect

We collect information you provide directly (name, email, account details) and information generated through your use of the Service, including:

• Session transcripts and conversational content
• Mood entries and self-reported wellness data
• App usage patterns and session frequency
• Device information and general location (country/region)

3. How We Use Your Information

Your data powers the personalization that makes micha effective. We use your information to:

• Deliver and improve your therapeutic experience
• Build and refine your adaptive wellness model
• Generate insights and progress reports
• Ensure service reliability and security

4. Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter. Session data and therapeutic models are preserved to maintain continuity of care. You may request deletion of your account data, though certain anonymized analytics may be retained.

5. Data Security

We employ industry-standard encryption for data in transit and at rest. Access to personal data is restricted to essential systems and authorized personnel. We conduct regular security audits and maintain comprehensive incident response protocols.

6. Third-Party Sharing

We do not sell your personal data. We may share anonymized, aggregated data with research partners to advance the field of AI-assisted mental wellness. Individual session data is never shared without explicit consent.

7. Cookies and Tracking

The micha website uses essential cookies for functionality and analytics cookies to understand how users interact with our platform. You can manage cookie preferences through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us through the micha application.

9. Children's Privacy

micha is not intended for users under the age of 16. We do not knowingly collect data from children.

10. Ambient Wellness Monitoring

To provide proactive support, micha may analyze ambient signals from your device usage, including session timing patterns, interaction velocity, response latency, and engagement consistency. This passive monitoring operates within the app environment and does not access external applications, camera, or microphone data.

11. Emotional Resonance Indexing

micha constructs an emotional resonance index based on your conversational patterns, word choice, punctuation usage, and response timing. This index enables the Service to detect emotional shifts before they are self-reported, providing preemptive support and reducing crisis risk. The index is recalculated after each session and stored as part of your therapeutic profile.

12. Biometric Pattern Analysis

When device permissions allow, micha may incorporate biometric signals including typing pressure variance, scrolling velocity, screen interaction heat patterns, and device orientation changes during sessions. These signals enhance the adaptive model's understanding of your physical and emotional state. Biometric data is processed locally where possible and transmitted in encrypted, anonymized form.

13. Sleep Cycle Integration

micha may analyze your usage patterns to infer sleep-wake cycles and circadian rhythm indicators. This information helps optimize session timing and enables the Service to identify disruptions that may correlate with changes in mental wellness. Inferred sleep data is treated with the same confidentiality as direct session content.

14. Continuity Data

To maintain therapeutic integrity across sessions, micha generates and stores continuity artifacts including cognitive state snapshots, emotional trajectory models, and predictive engagement maps. These artifacts ensure that each interaction builds meaningfully on the last, even after extended periods of non-use.

15. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the application. Continued use of micha after changes constitutes acceptance.

16. Contact

For privacy inquiries, contact us through the micha application or at privacy@michapp.org.